Nicer Is An Advanced Cosmetic Packaging Supplier Offering A Broad Range Of Cosmetic Packaging Solutions Whether It Be An “in-stock” Requirement  Or A “custom Item” Project With A Functionality Requirement.

 

 

[25.8.28]Apologies for Website and Email Service Interruptions

Apologize-Letter

[25.8.28]Apologies for Website and Email Service Interruptions

Dear Visitors and Customers of Nicer Packaging,

We sincerely apologize for the inconvenience you experienced on August 27, 2025 (Beijing time), when our website, Nicerpackaging.com, and email services were partially offline. This was a result of a server upgrade that, unfortunately, led to unexpected disruptions in our normal operations.

During this period, many of you may have tried to access our website to browse our range of packaging products, get in-depth product information, or perhaps place an order. Similarly, those attempting to communicate with us via email might have faced delivery failures. We understand how frustrating this could have been, and we take full responsibility for this lapse in service.

Our team at Nicer Packaging is dedicated to providing you with the best possible experience. We work hard to ensure that our website is a reliable source of information and a seamless platform for your packaging needs, and our email service is a key communication channel for us to connect with you. This incident was a setback from our usual high-quality service standards, and we deeply regret any disappointment or disruption it may have caused you.

We are happy to report that the server upgrade has been successfully completed, and both our website and email services are fully operational again. You should now be able to access our website without any hitches, and your emails to us will be received and responded to in a timely manner.

If you encountered any issues with email delivery during this time, we encourage you to try sending your message again. Alternatively, you can reach out to our emergency email at sales.nicerpackaging.gmail.com. This will ensure that we receive your communication and can respond promptly.

Once again, we are truly sorry for any inconvenience this may have caused. We value your understanding and patience during this time. Your continued support means the world to us, and we look forward to serving you better in the days to come.

Thank you for being a part of the Nicer Packaging community.

Best regards,

The Nicer Packaging Team

2025.08.28